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A Division of Laura Vincent, LLC
CUSTOM INVITATIONS DESIGN PROCESS/FAQ's
WHAT ARE YOUR PRICES?
Because every invitation is custom designed, the price is different for each design.  The price is determined by the quantity, number of elements used, type of invitation, papers, cardstock and printing style.  So, we ask that you figure out your true budget and together we can try to work within your budget.

WHAT OTHER PRODUCTS DO YOU OFFER?
Dionne LaShell Handmade Custom Invitations and Beyond, also offers matching custom programs, RSVP cards, response cards, escort cards, table numbers, menus, logos, monograms, favors or just about whatever you dream on paper.  You also have the option to order custom envelopes, boxed invitations, silk pouches (8-10 weeks alone) or silk invitation boxes (8-10 weeks alone).  Just email us and we will let you know if we can design it or not.  

HOW MANY EXTRA INVITATIONS SHOULD I ORDER?
I recommend that you get everyone’s guest list, compile it and always order at least 8-10 extra invitations.  Custom designed invitations are not like catalog invitations.

DO YOU MAKE UP SAMPLES?
All work is custom and done by hand, according to an actual event therefore, we do not makeup samples.

HOW MUCH WILL IT COST TO MAIL MY INVITATIONS?
All invitations designed will have an approximate mailing cost included with your sample for your convenience on your contract.

DO YOU OFFER INVITATIONS IN SPANISH?
Yes.  We have a great team here at www.dionnelashell.com.

HAVE A QUESTION THAT WAS NOT ANSWERED?
Please feel free to contact us dlove@dionnelashell.com

Frequently Asked Questions
First, the Consultation
To get started we will began with a consultation. Please schedule your consultation as soon as possible; we prefer at least 6 months prior to your event.  We know sometimes this is not possible, call to check our schedule, but we will happily assist you with any rush orders.  Consultations may be by email, phone or in person to distinguish your style, event theme, colors, budget or listen to your vision.  During this time, we ask that you provide us with any pictures, swatches or clippings that will help translate your vision. Swatches are very important to match colors. Also, during this time you must start to think about your printing style.  The printing styles available are: offset (flat print), thermography, foil, engraving, embossing and letterpress.

Second, the Design
After the consultation, a quote will be provided to you via email or in person based on consultation information, along with a contract outlining the total project cost and a production timeline, which may take up to 8-12 weeks. This agreement must be signed and returned with a 50% deposit prior to any services rendered.

Once the contract and deposit have been received, we will create a sample and/or digital proof that will be forwarded to you for review via email, fax or in person. 

Third, the Review
After your sample is chosen, a proof will be sent to you via e-mail, fax or in-person for approval.  All requested changes or comments must be emailed or faxed, signed and dated even after having a phone conversation.  It is your responsibility to review and confirm all text, spelling, punctuation, grammar, layout, and font.

All proofs/approvals must be signed and dated and returned prior to completing your order. All approvals must be e-mailed or faxed before any production can start.

Once proofs/approvals have been received, please remember it may take up to 12 weeks for production time.  During this time we will still communicate with you on the progress of your order and a definite completion date.  We would like to ship your custom invitations at least 8 weeks prior to your event date so, please allow us enough time.

Fourth, the Delivery
The balance due must be paid in full prior to delivery or mailing of your invitations. You are responsible for all postage and/or shipping charges that will be included in the final invoice. If you would like insurance please request it prior to shipping.  Therefore, Dionne LaShell Handmade Custom Invitations and Beyond is not responsible for undelivered invitations, programs or accessories.

Payment
All payments must be made by PayPal, cash, money order or Western Union.
If custom is not for you, visit our Carlson Craft or Einvite ONLINE STORE!